Information we collect
We collect account details such as your email address, profile information and authentication data when you sign in or create an account.
When you upload or record audio or video, we process the files, transcripts, summaries and related metadata needed to provide the transcription service.
We may collect product analytics, device information and usage events to improve reliability, performance and user experience.
How we use information
We use your information to provide transcription, recording, upload, account and support features.
We use operational data to prevent abuse, debug issues, secure the service and measure product performance.
We do not sell your personal information.
Data retention and deletion
Recordings, uploaded files, transcripts and task data are retained only as needed to provide the service and your account history.
You can delete recordings or contact us to request deletion of account data, subject to legal and security obligations.
Security
We use technical and organizational safeguards designed to protect your information, including encrypted transport and access controls.
No online service can guarantee absolute security, but we continuously work to reduce risk and improve protection.
Contact
For privacy questions, contact privacy@voicescribeai.net.